City Matters - Our Official Fan Network
City Matters operates as the Club’s formal fan engagement programme.
It exists to provide a structured forum for Manchester City fans to engage with senior Club representatives.
Ideas and feedback can be shared and discussed on topics which directly impact the fan experience.
City Matters provides fans with an opportunity to influence, review, and develop new Club initiatives, while also serving as a platform for sharing information on wider Club strategy and ongoing projects.
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1. To set up a constructive communication channel between Manchester City and its fans
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2. To provide the Club with a platform to discuss ideas with fans and seek feedback on new initiatives
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3. To give fans the opportunity to present new ideas and suggestions directly to Manchester City
On an annual basis, the Club will produce a Fan Engagement Plan which will outline the areas both the Club and City Matters will collaborate on each season.
Your Representatives
Find out more about each of your City Matters representatives below.
Applications for the Seasonal Hospitality representative will be advertised on this page shortly.
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Families Representative
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Women's Representative
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Season Ticket Members Representative
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Over 65's Representative
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Official Supporters Club Representative
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Black & Mixed Heritage Representative
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Under 25's Representative
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LGBTQ+ Representative
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Disabled Fan Representative
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Asian & Mixed Heritage Representative
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Cityzens Matchday Member Representative
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Fan Activations Representative
Documents
Download Manchester City's Fan Engagement Plan for the 2024/25 Season
Download Manchester City's Terms of Reference for the 2024/25 Season
Download Manchester City's Men's First Team Supporter Charter for the 2024/25 Season
Download Manchester City's Women's First Team Supporter Charter for the 2024/25 Season
Download Manchester City's Fan Engagement Plan for the 2023/24 season.
Download Manchester City's Fan Engagement Assessment for the 2023/24 Season
Download Manchester City's Fan Engagement Report for the 2023/24 Season
Download the City Matters - Terms Of Reference 2023/2024 Season - Manchester City
City Matters Meeting Minutes
