*Season Ticket Members are reminded that their seasonal seat is not guaranteed for any Cup game played at the Joie Stadium.   

You can check if you are registered on the Continental Cup Scheme here.    

Tickets can be purchased by supporters who meet the above sales criteria, online here or by telephone on +44 (0)161 444 1894. Booking fees will apply for tickets purchased over the phone.   

Cup Scheme Payment Date: Monday 4th December

Please ensure that your card/payment details are up to date by following the below steps;  

1. Log in to your online account here  

2. Click on Cup Schemes under your name  

3. Highlight the Continental Cup Scheme by clicking the box to the left  

4. Once selected, click Update Payment Card and input the correct payment card details  

Disabled supporters who meet the above sales criteria, can purchase tickets online or by calling the Access Team +44 (0)161 444 1894 (option 1,2.) 

Seasonal hospitality clients will receive more information from their account manager in due course. Supporters wishing to purchase matchday hospitality can explore available packages here or call 0161 444 1894.

Season Ticket Members on the Cup Scheme : 

Season Ticket Members on the Cup Scheme are advised your mobile Season Ticket will be activated.   

Season Ticket Members not on the Cup Scheme :  

Season Ticket Members not on the Cup Scheme, are advised during the purchase journey to select ‘Load to mobile pass’. Your mobile Season Ticket will be activated.   

Cityzens Matchday and Cityzens Junior Members :  

Cityzens Matchday and Cityzens Junior Members are advised during the purchase journey to select ‘Load to mobile pass’. Your mobile membership pass will be activated.  

All Cityzens:

All other Cityzens during the purchase journey will need to select ‘Mobile Ticket’

More information on mobile tickets can be found here. 

All tickets and hospitality are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2023-24 Home Match Terms and Conditions of Sale, 2023-24 Hospitality Terms and Conditions of Sale and applicable Ground Regulations.  

It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy.

If you have not received your away match ticket on the last working day before the match, please contact Fan Support by calling +44 (0)161 444 1894 and we will arrange a ticket for collection at the away ground. 

The ticket must be collected by the owner of the ticket with photo ID.

Fans who have an arranged collection will be sent information of how to collect their ticket.

Supporters must meet the sales criteria that are published 3-4 weeks prior to the fixture date here.

Qualifying supporters can purchase as below: 

Wheelchair Users –  Log in to your online account here, select the ‘wheelchair section’ and you will be allocated the best available position.

Ambulant/ Easy Access Seating – once logged in to your account, select the block you would like to sit in, and you will be allocated the best available seats. 

If you have a specific seating requirement where you need to discuss the seats that the opposing club may have allocated for easy access, please contact the Access team at +44 (0)161 444 1894 to discuss your requirements in more detail.

Criteria for away match tickets for the 2024/25 Season are released approximately 4 weeks in advance of the match. 

Tickets are available to purchase online or over the phone* on +44 (0)161 444 1894. Tickets are sold subject to qualifying criteria.

Supporters who are registered as disabled with the Club as disabled are able to purchase tickets online or by calling the Access Team +44 (0)161 444 1894.

*Please note, that tickets purchased over the phone will incur a booking fee of £2.50. Our match ticket phone line is open from 9:30am-5:15pm, Monday to Sunday.

Supporters purchasing tickets online will need to have a valid email address which is already registered with the Club, and a valid Supporter Number before they can log into their account online.

If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address. You can also view your ticket points online by logging in here, and clicking ‘My Account’.

There is a limited allocation for juniors to purchase at the same time as a qualifying adult. At the point where the adult qualifies, they can also purchase one junior ticket regardless of the junior’s ticket point status.

Once this limited allocation has been sold, no further tickets will be available, and all junior supporters must then qualify in their own right to purchase an away ticket.

Tickets for away matches will be dispatched via Royal Mail approximately 10 days before the match and will be sent to the lead supporter in the transaction.

If we receive our ticketing allocation for our fans for an away match as mobile tickets, these will be emailed approximately 5 days before the match.

You will not receive ticket points for away match tickets.